Terms of Service

Services

Nolan Media provides a range of services and products including website design, Google Business Profile setup and maintenance, web application development, and other digital and creative work. The specific scope of any service engagement is agreed upon before work begins.

No guarantee of results

Nolan Media does not guarantee search rankings, website traffic, customer calls, leads, or sales. Services are intended to improve basic online presence, accuracy, and professionalism. Search rankings are determined by Google and other search engines, not by Nolan Media.

Payment

Payment terms are agreed upon before work begins. Work does not start until a deposit or full payment is received, as agreed. Refunds are handled on a case-by-case basis before delivery of completed work.

Monthly care plan

The monthly care plan includes hosting, basic monitoring, backup and version history, and one batch of small edits per month. It does not include full redesigns, new multi-page sections, custom software features, ecommerce functionality, paid advertising, or daily changes. Either party may cancel with reasonable notice.

Content ownership

Clients retain ownership of their business content, text, photos, and branding. Nolan Media retains the right to reference completed work in a portfolio unless specifically asked not to.

Changes to these terms

These terms may be updated from time to time. Continued use of services constitutes acceptance of current terms.

Contact

Questions can be sent to rnolan.ops@gmail.com.